We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. However, please note that the following items are exempt from being returned:
- Perishable goods, such as food, flowers, newspapers, or magazines
- Intimate or sanitary goods
- Hazardous materials
- Flammable liquids or gases
- Gift cards
- Downloadable software products
- Some health and personal care items
To initiate a return, please provide a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
In the event of a partial refund, the following situations apply:
- A book with obvious signs of use
- A CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- An item not in its original condition, damaged or missing parts, not due to our error
- An item returned more than 30 days after delivery
If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. If you have any questions or concerns regarding our return policy, please contact us.
To initiate an exchange, please email us at firstname.lastname@example.org and send your item to:
Address: Soembawastreet 47, Amsterdam NL 1095 VW.